Terms and Conditions.
Last Updated: April 2025
Welcome to Pilbara Sun Gold. These Terms of Service ("Terms") apply to your access to and use of the website www.pilbarasungold.com and any related services (collectively, the "Site"). By accessing or purchasing from this Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site.
1. Orders and Shipping
All orders are sent via Australia Post with tracking. Once a parcel has been lodged with Australia Post, Pilbara Sun Gold is not responsible for any delays, loss, or damage in transit. Please contact Australia Post directly for any delivery-related issues.
Shipping costs and timeframes are outlined during checkout. International orders may be subject to customs duties and import taxes in your country.
2. Product Information
Each gold nugget is unique, naturally formed, and hand-dug in the Pilbara region of Western Australia. Product descriptions and photos aim to accurately represent each item, though slight variations may occur due to the natural nature of the product and screen displays.
All weights, purities, and visual characteristics are provided to the best of our ability. Pilbara Sun Gold does not offer appraisals or certifications beyond what is stated in the product listing.
3. Pricing and Payment
Prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time. All payments are processed securely via our payment provider.
4. Refunds and Returns
All sales are final. Due to the one-of-a-kind nature of gold nuggets, we do not offer returns or refunds.
5. Use of Site
You agree to use the Site for lawful purposes only. You may not use this Site to engage in any illegal, misleading, or fraudulent activities.
All content on this Site, including photographs, text, and logos, are the property of Pilbara Sun Gold and may not be reproduced or used without permission.
6. Limitation of Liability
Pilbara Sun Gold will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the Site or products purchased through the Site.
7. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the Site after such changes constitutes acceptance of the updated Terms.
8. Governing Law
These Terms are governed by the laws of Western Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.
9. Contact
If you have any questions about these Terms, please contact:
Pilbara Sun Gold