Privacy Policy

Last updated: April 24th 2025

We respect your privacy and are committed to protecting your personal information.

1. What We Collect

When you place an order or sign up for our email list, we may collect your name, email, shipping address, and payment details. We do not store credit card information.

2. How We Use It

Your information is used to:

  • Process orders

  • Send shipping updates

  • Share new drop notifications or offers (only if you opt in)

We do not sell or share your personal data with third parties, except as required for shipping or payment processing.

3. Cookies

We use cookies to improve site performance and analyse traffic. You can adjust your browser settings to opt out at any time.

4. GDPR & International Data Rights

If you’re located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR). These include the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request that we delete your data (where legally allowed)

  • Object to certain uses of your data (like marketing emails)

  • Request a copy of your data for transfer elsewhere

To make a request under these rights, please contact us at pilbarasungold@outlook.com.

We only process your data where we have a lawful basis, such as:

  • To fulfil your order

  • To send updates if you’ve opted in

  • To comply with legal obligations

If you’re not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority.

5. Security

We use secure, encrypted services for checkout and data handling. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You can request access to your data or ask us to delete it at any time by emailing pilbarasungold@outlook.com.